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Managing Production Support in an Agile Environment

Agile is typically associated with application development. Is it possible to manage the work done by a production support team using agile frameworks? If so, which works best? We will look at the use of Scrum and Kanban to manage production support work and share pros and cons of each approach. We will also explore when and how to leverage agile development practices for production support.

Ms. Farrenkopf is currently an Agile Delivery Lead at Pillar Technologies. During the past year, she has coached teams at Worthington Industries and GE Aviation through their agile transformation. Ms. Farrenkopf is a Certified Scrum Master with over 7 years experience leading agile teams to deliver successfully. She has a passion for coaching and mentoring others to maximize their performance. She was the founder and past president of the XP User’s Group and is currently the Director of the Agile PM LIG for the local chapter of the PMI.

Date 6/28
Time: 5:30pm – 8:00pm
(food and networking 5:30-6:30)
Location: Northwoods
5815 Wall Street
Dublin, OH 43017

Thank you to Pillar for sponsoring